Effective Date: July 2023
At MyPM, a brand under Fittle Technologies Private Limited ("we", "us", "our"), we strive to provide the best possible job search services to our users. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the circumstances under which refunds may be issued for our services. By using the MyPM website, you acknowledge and agree to the terms of this Refund Policy.
Eligibility for Refunds
a. Subscription Services: If you have subscribed to a premium plan or a paid service on MyPM, you may be eligible for a refund under the following circumstances:
i. Double Payment: If you accidentally made duplicate payments for the same service, you may request a refund for the duplicate transaction.
ii. Technical Issues: If you were unable to access the subscribed services due to technical issues on our end and we are unable to resolve the problem within a reasonable time frame, you may be eligible for a refund.
a. Free Services: Any services or features on the MyPM website that are provided free of charge are not eligible for refunds.
b. Change of Mind: Refunds will not be granted if you simply change your mind or decide that you no longer wish to use our paid services.
Refund Request Process
a. To request a refund, you must contact our customer support team at email@example.com. Please provide your account details, the service for which you are requesting a refund, the reason for the refund, and any supporting documentation or evidence, as applicable.
b. Our customer support team will review your refund request and assess its eligibility based on the criteria outlined in this policy.
a. If your refund request is approved, we will initiate the refund process within 30 days of approval.
b. Refunds will be processed using the original payment method used for the transaction unless mutually agreed otherwise.
c. Depending on the payment method and financial institutions involved, it may take additional time for the refund to reflect in your account.
In certain cases, we may offer partial refunds, where applicable, depending on the specific circumstances of the refund request and the services provided.
Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the MyPM website. Your continued use of our website after any modifications constitutes your acceptance of the revised Refund Policy.
If you have any questions or concerns about this Refund Policy or the refund process, please contact us at:
Fittle Technologies Private Limited
Registered Office: 407, Kalpataru Plaza, SV Road, Malad West, Mumbai 400064
By using the MyPM website and requesting our paid services, you acknowledge that you have read, understood, and agreed to this Refund Policy. If you do not agree to this policy, please refrain from using our paid services.